SHIPPING & RETURNS

SHIPPING POLICY

Order Tracking

All orders will receive a tracking number for items purchased. Please allow 3-7 business days for delivery.

Processing Times

All orders are processed and shipped within 1-3 business days of placing an order. An order confirmation email will be sent to you when your order begins fulfillment.

Shipping Rates

Deliveries are made via USPS, UPS, and Fed-Ex mail carrying services. Shipping charges are calculated and displayed at check out. Orders over $50 USD receive free shipping.

Shipping Damages & Losses

Bawhdee & Napturals is not liable for any products damaged or lost during shipping. If you receive your order damaged, please feel free to contact us and we will replace the damaged items.

If your items are lost during shipping, you are responsible for filing the claim with the carrier. Please contact the shipment carrier and follow up with an email to our team! Please save all packaging material and damaged goods before filing a claim.

EXCHANGES, RETURNS, & REFUNDS POLICY

Exchanges

Returns

Exchanges are considered on a case by case basis. Please let us know if you receive a faulty product and we will do our best to accommodate the error.

Refunds

Due to the unique and personal use of our products, we DO NOT except returns. Please contact us if you have any concerns and we will exchange your items with the appropriate replacement.

Refunds are considered on a case by case basis. Upon request and approval, a full refund will be granted.

Shipping fees are non-refundable. Please ensure address information is correct prior to placing your order.